Ticket # 268 Date: 3/7/2006 Time: 11:09:08 AM

Message Header:	Screening results not displaying
Detailed Description:	A customer reported that she was running a restricted party screening and after submitting her request no results are displayed even though the bottom left corner said `done`.
Problem Type:	Other
Status:	Closed
Solution:	The customer discovered that a file in her Internet Explorer had become corrupted. To resolve the issue you can 1) reinstall Shipping Solutions from the CD-ROM or 2) download the file msxml.msi from the following website and reboot. http://www.microsoft.com/downloads/details.aspx?familyid=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&displaylang=en