Shipping Solutions Help Request Form


Ticket # 261
Date: 2/1/2006
Time: 11:02:50 PM

Message
Header:
Upgrade ver7.10 to ver7.20

Detailed
Description:
I have unsuccessfully been trying to upgrade ver 7.10 to ver7.20. I am getting the exact same error message as in ticket #241: `Microsoft Access cannot open this file. This file is located outside your intranet or on an untrusted site. Shipping Solutions will not open the file due to potential security problems. To open the file, copy it to your computer or an accessible network location.` I have followed the same resolution process by adding *.shipsolutions.com to the Local Intranet Sites but I am getting the same error. What other resolutions can I try. I am runnning XPSP2. Please help. Thanks
Problem Type: Other
Status: Closed
Solution: Go to C:\Program Files\SSProfessional. Right click on each of the files that were included in the update (see list below). Choose Properties and check the box to unblock the file. Do this for each file. The 6 files included in the 7.20 update were:

aes.mde

pdfdocs.mde

sscompliance.mde

ssdatatools.mde

ssprograms.mde

ssdocconsolidate.mde

 

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